QuanterraOS
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Customer Support & Knowledge Base

Help Center & Platform Guides

Learn how fee formulas work, calibrate your settlement radar, and get fast answers from our mathematical models or human team.

Understanding the Parabolic Kalshi Taker Fee Schedule

Why taker fees peak at 50¢ ($1.75 per 100 contracts) and how resting maker limit orders reduce fee friction where applicable.

Kalshi taker fees follow the regulatory formula $0.07 × C × P × (1 - P), rounded up to the nearest cent. Trading at 50¢ incurs maximum taker friction ($1.75 per 100 contracts), shifting your required breakeven win rate to 51.75%. In general markets, posting resting limit orders (Maker mode) incurs $0.00 in trading fees, though limit orders carry non-fill and partial-fill risk and select contracts charge maker fees.

How CME CF BRTI 60-Second TWAP Settlement Works

Kalshi KXBTC15M contracts resolve against the CME CF Bitcoin Real-Time Index TWAP, not spot prices on retail apps.

Settlement occurs across seconds 840–900 (the final 60 seconds) of the 15-minute contract window. CME CF calculates a Time-Weighted Average Price across 4 constituent spot exchanges: Coinbase, Kraken, Bitstamp, and Gemini. If spot swings in the final seconds, TWAP dampens the move.

Responsible Trading: Loss Limits & the 15-Minute Tilt Shield

Built-in behavioral protections: setting daily/weekly max losses and understanding automated tilt cooldowns.

When 3 consecutive losses occur within 60 minutes or rapid re-entry is detected, QuanterraOS engages a 15-minute system cooldown overlay. While dismissable, respecting the cooldown earns +25 XP toward your Pilot Rank. Loss limits and fee budgets persist across your devices.

Shadow Mode: Paper-Following Public Flow Without Live Routing

Paper-record copy fills on public Polymarket wallets or whale filters with realistic slippage and fee friction.

Under CFTC Rule 4.41 compliance, Shadow Mode models what you would have netted after fees, slippage (+1¢), and latency (250–350ms) without risking live capital or connecting brokerages. QuanterraOS never routes orders to exchanges.

Clerk Billing Plans, Tiers, and Feature Gates

A breakdown of Cadet ($0), Pilot ($39/mo), Commander ($399/mo), and Builder API ($49/mo) plans.

Subscriptions are managed securely via Clerk Billing. Cadet includes unlimited true-cost checks and delayed Radar. Pilot unlocks real-time Radar, Maker Saver, cloud logs, and Shadow Mode. Commander adds cross-venue spread scanning, live WebSockets, and 1 human coaching session per month.

Flight Instructors: 1-on-1 Human Process Coaching

How our human instructors coach decision hygiene, probability calibration, and fee avoidance without giving trade calls.

Flight Instructors are experienced market coaches who review your Mission Log, avoidable fee friction, and Brier calibration. Under Part 3.8 and Rule B5 policies, instructors never provide buy/sell picks or speculative advice.

Talk to a Human // Support Dispatch

Escalate complex inquiries directly to our engineering team at support@quanterraos.com.

STANDARD CADET COMMUNITY SUPPORT (<72 HOURS SLA)
Direct email: support@quanterraos.com